Privacy Policy

Effective Date: August 1, 2025

FastUp Inc. (“we,” “our,” or “us”) is committed to protecting the privacy of users who interact with our AI-powered virtual assistant services for financial professionals. This Privacy Policy explains how we collect, use, share, and safeguard your information, and outlines your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Scope

This Privacy Policy applies to users of FastUp Inc.’s services across all platforms and integrations, including web, mobile, and any third-party systems connected to our service.

2. Information We Collect

We may collect the following types of information:

a. Information You Provide

  • Name, email, company name, professional title
  • Content you input (e.g., financial data, client information, queries)
  • Feedback, feature requests, and user preferences

b. Automatically Collected Information

  • Device information and browser type
  • IP addresses and geographic region
  • Usage logs, interaction timestamps, and feature use

c. Third-Party Integration Data

When connected to accounting or finance platforms (e.g., QuickBooks, Xero), we access only the necessary data with your explicit authorization.

3. How We Use Your Information

We use your data to:

  • Provide, maintain, and improve our services
  • Generate relevant financial analysis and outputs
  • Personalize user experience and automate repetitive tasks
  • Ensure system performance, security, and regulatory compliance
  • Communicate with you regarding updates and support

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your information under one or more of the following legal bases:

  • Your consent
  • Our legitimate interest (e.g., providing and improving the service)
  • Performance of a contract with you
  • Legal obligations we are subject to

We do not use your data for profiling or automated decision-making that significantly affects your rights.

5. Sharing and Disclosure of Information

We do not sell your personal data.

We may share information with:

  • Service Providers: Infrastructure, analytics, and customer support providers who are contractually bound to protect your data
  • Regulatory Authorities or Law Enforcement: If required to comply with applicable laws or enforce our rights
  • Corporate Acquirers: In connection with a merger, acquisition, or other business transfer, subject to appropriate safeguards

6. Your Rights and Choices

If you are in the EEA (GDPR):

  • Access your data
  • Request corrections or deletion
  • Object to or restrict processing
  • Withdraw consent at any time
  • Port your data to another provider

If you are a California resident (CCPA):

  • Know what personal data we collect and use
  • Request deletion of your personal data
  • Opt out of the sale of personal data (note: we do not sell personal data)
  • Not be discriminated against for exercising your privacy rights at any time

    • To exercise any of these rights, please contact us at privacy@fastup.com.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Opt out of marketing communications
  • Data portability

We do not use your data for profiling or automated decision-making that significantly affects your rights.

7. Data Retention

We retain data only as long as necessary for:

  • Encrypted transmission (TLS)
  • Secure infrastructure and access controls
  • Activity logging and internal audits

No system is completely secure, and we urge caution when submitting sensitive personal or financial data.

9. International Transfers

If you access our services from outside the United States, your data may be transferred to and processed in the U.S. or other jurisdictions. We implement adequate safeguards such as Standard Contractual Clauses where required.

10. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this policy periodically. When we do, we will revise the “Effective Date” above and notify you if required by applicable law.

12. Contact Us

If you have questions, concerns, or requests regarding your privacy, contact us at:

  • FastUp Inc
  • Email: privacy@fastup.com
  • Address: 3704 Birch Lane, Naperville, IL 60564